Frequently Asked Questions
Everything you need to know about Taylor Dukes Wellness Store shopping and shipping.
What is your shipping policy and timeline?
We offer standard shipping on all domestic orders, which typically takes 3-5 business days for processing and 5-7 business days for delivery. Expedited shipping options are available at checkout for those who need their wellness essentials sooner.
Do you accept returns or exchanges?
Yes, we accept returns on unworn and unwashed apparel within 30 days of purchase. Please note that for hygiene reasons, certain wellness accessories and final sale items are non-returnable. Please visit our Returns Portal to start a claim.
How do I ensure I get the right fit?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as our wellness-wear is designed with a specific comfort-first fit that may differ from traditional brand sizing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay for orders over $50.
Are your materials sustainably sourced?
At Taylor Dukes Wellness, we prioritize high-quality, eco-friendly fabrics. Many of our pieces are made from organic cotton, recycled polyester, and non-toxic dyes to ensure they are as good for the planet as they are for your skin.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.